Jobs Description

Product User Support

Locations: Surabaya, Jakarta, Padang, Medan

Main Responsibilities

  • Provide application support for Ventilator, Anesthesia, IABP, HL, and ECMO equipment in West or East Indonesia
  • Assist customers in mastering the use of these equipment lines
  • Monitor installed base status and customer satisfaction
  • Provide training and support to the sales force

Experience and Skills

  • Open to male and female candidates, maximum age of 35
  • ICU Nurse or Electro-Medical Engineer
  • Experience required in ICU or operating room settings
  • Fluent in English and proficient with computers
  • Excellent presentation skills

Benefits

  • Bonuses based on performance
  • In-house and international training opportunities
  • Employment and health coverage through BPJS
  • Medical reimbursement for outpatient care
  • Private health insurance for inpatient care
  • Meal and transportation allowance
  • Clear career path with development opportunities to Product Specialist or Sales and Marketing roles
  • "Fitness Friday": fun weekly team activities (Jakarta only)